We offer several UK delivery options:
Royal Mail First Class – £6.95
This is NOT TRACKED and we cannot guarantee delivery by any particular date. If you require delivery by a specific date please contact us for an alternative tracked option.
Royal Mail Second Class – £5.95
This is NOT TRACKED and we cannot guarantee delivery by any particular date. If you require delivery by a specific date please contact us for an alternative tracked option.
Free Delivery when you spend over £75
Royal Mail Second Class only. This is NOT TRACKED and we cannot guarantee delivery by any particular date.
If you’d like items to be shipped outside of the UK please email us at hello@cotswoldchristmasshop.co.uk
Orders are posted within 24 hours of being placed.
Items sent by Royal Mail First Class usually take 1-3 days. We cannot track Royal Mail deliveries.
Many of our products are delicate and we take great care in their packaging to ensure damages don’t occur. If something isn’t quite right with your order please email us straight away at hello@cotswoldchristmasshop.co.uk including details of the problem and a photo of the items as you’ve received them. We can then advise the best way to resolve the problem.
We are only able to accept returns or offer replacements of personalised items if the items are damaged or faulty.
Please take particular care when entering your personalisation request to ensure spelling is exactly as you require. We cannot offer replacement for typos in the details you have provided.
If your item is damaged or faulty please email us straight away at hello@cotswoldchristmasshop.co.uk including details of the problem and a photo of the items as you’ve received them.
We offer several UK delivery options:
Royal Mail First Class – £6.95
This is NOT TRACKED and we cannot guarantee delivery by any particular date.
Royal Mail Second Class – £5.95
This is NOT TRACKED and we cannot guarantee delivery by any particular date.
Free Delivery when you spend over £75
Royal Mail Second Class only. This is NOT TRACKED and we cannot guarantee delivery by any particular date.
UPS – 2-3 business days – £9.95
This is a tracked courier service.
UPS – Next business day – £14.95
This is a tracked courier service.
UPS deliveries can be tracked on their website.
If you’d like items to be shipped outside of the UK please email us at hello@cotswoldchristmasshop.co.uk
Orders are posted within 24 hours of being placed.
Items sent by Royal Mail First Class usually take 1-3 days however due to ongoing postal strikes this is currently unreliable and delays are expected. We cannot track Royal Mail deliveries.
UPS courier delivery is available with two day and next day options. UPS deliveries can be tracked on their website – we are happy to provide your tracking code.
Many of our products are delicate and we take great care in their packaging to ensure damages don’t occur. If something isn’t quite right with your order please email us straight away at hello@cotswoldchristmasshop.co.uk including details of the problem and a photo of the items as you’ve received them. We can then advise the best way to resolve the problem.
We are only able to accept returns or offer replacements of personalised items if the items are damaged or faulty.
Please take particular care when entering your personalisation request to ensure spelling is exactly as you require. We cannot offer replacement for typos in the details you have provided.
If your item is damaged or faulty please email us straight away at hello@cotswoldchristmasshop.co.uk including details of the problem and a photo of the items as you’ve received them.
Not quite. With such a huge range of wonderful goodies we don’t have everything online just yet. If there’s something particular you’re looking for please call or email and we’ll gladly help you.
Our full range can be found in our Lechlade shop – please do pay us a visit, we’d love to see you!
Our Lechlade shop is closed in January but you can still shop online.
Our opening hours and days change throughout the year, so please check here or on our Facebook page for current hours.
A wishlist is somewhere for you to keep your ideas safe for another day – if you see a product you like the look of, simply click the heart icon and, if you have an account with us, you’ll find all your favourites in the list next time you log in, and you can easily add them to your basket from there.
Wishlists use cookies and require an account on our website to be able to remember your choices.