UK delivery is £4.95.

If you’d like items to be shipped outside of the UK please email us at hello@cotswoldchristmasshop.co.uk

Items are sent by Royal Mail Second Class Recorded post and usually take 3-5 days.

Many of our products are delicate and we take great care in their packaging to ensure damages don’t occur. If something isn’t quite right with your order please email us straight away at hello@cotswoldchristmasshop.co.uk including details of the problem and a photo of the items as you’ve received them. We can then advise the best way to resolve the problem.

We are only able to accept returns or offer replacements of personalised items if the items are damaged or faulty.

Please take particular care when entering your personalisation request to ensure spelling is exactly as you require. We cannot offer replacement for typos in the details you have provided.

If your item is damaged or faulty please email us straight away at hello@cotswoldchristmasshop.co.uk including details of the problem and a photo of the items as you’ve received them.

Not yet, our website currently holds an introductory range of products – more will be added in the coming weeks.

Our full range can be found in our Lechlade shop – please do pay us a visit, we’d love to see you!

Our shop in Lechlade is open:
Monday – Saturday 10:30am – 4:00pm
Sundays 10:30am – 3:00pm

A wishlist is somewhere for you to keep your ideas safe for another day – if you see a product you like the look of, simply click the heart icon and, if you have an account with us, you’ll find all your favourites in the list next time you log in, and you can easily add them to your basket from there.

Wishlists use cookies and require an account on our website to be able to remember your choices.